Privacy Policy

1. Who We Are

This Privacy Policy explains how Remics Software Technologies - FZCO ("Remics", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website at remics.tech.

2. Information We Collect

We collect minimal information necessary to operate our website and respond to your inquiries:

Information You Provide

• Contact Form Submissions: When you contact us through our website, we collect your name, email address, and message content.

Information Collected Automatically

• Server Logs: Our hosting provider automatically collects standard server log information, including IP addresses, browser type, referring pages, and timestamps. This data is used solely to ensure the proper functioning and security of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communications
• To provide information about our services
• To ensure the security and proper functioning of our website
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

For visitors from the European Economic Area (EEA), we process your personal data based on:

• Legitimate Interest: Processing server logs to ensure website security and functionality
• Consent: When you voluntarily submit information through our contact form
• Legal Obligation: When required to comply with applicable laws

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Hosting Providers: Our website is hosted by third-party providers who may process server log data on our behalf
• Legal Requirements: When required by law, court order, or governmental authority

6. International Data Transfers

As a company based in the United Arab Emirates, your data may be transferred to and processed in countries outside of your residence. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form data: Retained for the duration of our business relationship or until you request deletion
• Server logs: Typically retained for up to 90 days for security and operational purposes

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

For All Users

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data

Additional Rights (EEA/UK - GDPR)

• Portability: Request your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

California Residents (CCPA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell personal information as defined under CCPA.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmission.

10. Cookies

Our website currently does not use cookies or similar tracking technologies. If this changes in the future, we will update this policy and our Cookie Policy accordingly.

11. SaaS Products

This Privacy Policy applies to our corporate website (remics.tech). Our Software-as-a-Service (SaaS) products may have separate privacy policies that govern data collection and processing within those specific applications.

12. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: